Terms and Conditions
Last Updated: January 8, 2025
1. Introduction
Welcome to VintageTool Knives. These Terms and Conditions govern your use of our website and the purchase of handcrafted items through our online store.
2. Age Requirement
By purchasing from our website, you confirm that you are at least 18 years of age. We reserve the right to request proof of age before completing any transaction.
3. Product Information
- All items are handcrafted and may have slight variations in appearance from the pictures shown.
- Each product listing includes detailed specifications, materials used, and dimensions.
- Due to the handcrafted nature of our products, slight imperfections are considered normal and do not constitute defects.
4. Ordering Process
4.1 Order Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order at our discretion.
4.2 Order Confirmation
You will receive an email confirmation once your order has been placed and another when it has been shipped.
5. Pricing and Payment
5.1 Currency
All prices are listed in $ and include applicable taxes.
5.2 Payment Methods
- We accept payments exclusively through PayPal
- Payment must be received in full before order processing begins
- All transactions are secured through PayPal's encryption system
6. Shipping and Delivery
6.1 Shipping Areas
We ship WorldWide. Additional shipping restrictions may apply for certain locations.
6.2 Delivery Times
- Standard processing time: 2-3 business days
- Shipping time varies by location
- Tracking information will be provided via email
7. Return Policy
7.1 Eligibility
Returns are accepted under the following conditions:
- Product arrives damaged or defective
- Return request is made within 3 business days of delivery
- Product is in original packaging with all accessories included
7.2 Return Process
- Contact our customer service with your order number
- Receive a Return Authorization Number (RAN)
- Ship the item back using tracked shipping
- Refund will be processed via PayPal within 5 business days of receiving the returned item
7.3 Non-Returnable Items
- Items damaged due to misuse
- Items without original packaging
8. Product Care and Safety
- All items are shipped with care instructions
- Customers are responsible for proper handling and storage
- We are not liable for injuries resulting from improper use
9. Privacy and Security
We protect your personal information according to our Privacy Policy [link to Privacy Policy]. All payment information is handled securely through PayPal.
10. Disclaimer of Warranties
While we strive to provide high-quality products, we make no warranties about the suitability of our products for specific purposes beyond their intended use as collectible or utility knives.
11. Limitation of Liability
Our liability is limited to the purchase price of the product. We are not liable for any indirect, consequential, or incidental damages.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.
13. Contact Information
For questions or concerns regarding these terms, please contact us at:
- Email: randersonoysters@gmail.com
- Phone: +1850-557-9607
- Address: 2905 State Hwy 85 Geneva AL
14. Governing Law
These terms are governed by the laws of US. Any disputes shall be resolved in the courts of US.